FAQ

Name: BoerBakkerBert B.V.
Address: Ridderkerkstraat 71, Rotterdam, 3076 JV, NL
Telephone: +31(0)6 4401 8922
Price range: $

General

What is soy sauce or shoyu?

In the traditional art of soy sauce brewing, just four ingredients - soybeans, wheat, salt, and water - join forces. Time plays its part, lending depth to the flavor as fermentation works its magic.
Tomasu soy sauce is fermented and aged for at least 24 months in 25- to 50-year-old bourbon barrels. By using these barrels as aging vessels, the flavor is rich and unique. "We believe that nutritional value is a requirement for taste. And that you achieve flavor through time." Yes, let that sink in....
Where are your products made?

From soil to bottle. Brewed in Rotterdam, grown in the Hoekse Waard.
Where can I get my Tomasu?

Visit our 'Where to buy' page to find a shop near you to get your Tomasu Soy Sauce.
How is Tomasu soy sauce made?

Bij Tomasu streven we ernaar om alles zelf te doen. Hierdoor is ons product het resultaat van minimaal een 3-jarige reis. We beheren elke stap. Van grond tot fles. Onze organisatie is hierop gebouwd.
Centraal in alles wat we doen staat het luisteren naar onze zintuigen. Het wordt volledig met de hand gedaan en dat is iets waar we steeds meer van gaan houden. Het helpt ons om stap voor stap beter te begrijpen wat er tijdens het hele proces daadwerkelijk gebeurt.
Lees meer en bezoek onze 'how it's made' pagina.
My question is not listed here.

If your question is not listed here, do not hesitate to contact us.
Send an email to [email protected].

Where do you ship your products to?

For now, we ship our products to The Netherlands, Belgium, Germany, France and Spain.
Other country? Contact us at [email protected] and we’ll see what we can do for you.
How much do I pay for shipping?

Free shipping costs on all orders above €50,-
Shipping cost will be up to €8,50 per order (Below €50,-)

I ordered your product, what’s next?

After payment you will receive a confirmation email from us. We will process your order within one workday.
How do I track my order?

After we have processed your order, you can track your order via the track & trace link in the email.
What is your return policy?

If you're not satisfied with the content (unopened) of your delivery, please get in touch with us at [email protected] so we can find a suitable solution. Don't forget to mention your order number.
What payment methods do you accept?
We want to make buying Tomasu Soy Sauce fast, secure and easy and accept the following payment options:
- iDeal
- Creditcard (Visa, MasterCard, American Express)
- Apple Pay
- Bancontact
I have another questions about my order.

Contact us at [email protected] and we will be happy to help you.

What are the ingrediënts of the Soy Sauces?

Tomasu Soy Sauce: Water, SOYbeans, WHEAT and salt.
Calories: 224kJ / 53 Kcal Fat: 0g Saturated Fat: 0g Total Carbohydrate 4,7g Sugars, 0,5g Protein 9,7g Sodium 13,1g
Tomasu Sweet Soy Sauce: Soja saus (Water, SOYbeans, WHEAT and salt) and sugar.
Calories: 1007kJ / 237 Kcal Fat: 0g Saturated Fat: 0g Total Carbohydrate 54,7g Sugars 50,4g Protein 4,5g Sodium 7,5g
Tomasu Sweet Spicy Soy Sauce: Sojasaus (water SOYbeans, WHEAT and salt), sugar, madame jeanette peppers en SESAMEseeds.
Calories: 1036kJ / 244 Kcal Fat: 0g Saturated Fat: 0g Total Carbohydrate 57,1g Sugars 57,7g Protein 3,8g Sodium 6,2g
TAIKO Sea Buckthorn Berry Soy Sauce: Water, SOYbeans, WHEAT, salt and buckthorn.
Calories: 224kJ / 53 Kcal Fat: 0g Saturated Fat: 0g Total Carbohydrate 4,7g Sugars, 0,5g Protein 9,7g Sodium 13,1g
What are the allergens?

Tomasu Soy Sauce: SOY, WHEAT
Tomasu Sweet Soy Sauce: SOY, WHEAT
Tomasu Sweet & Spicy Soy Sauce: SOY, WHEAT, SESAME